MORRIS – Illinois Quality Home Health has been named a 2012 HHCAHPS Honors recipient, an award that recognizes home health agencies that provide the best patient experience.
Established by Deyta, this annual honor acknowledges the top 20 percent of agencies that continuously provide the highest level of satisfaction through their care as measured from the patient’s point view.
The HHCAHPS Honors identifies the highest performing agencies ranked by analyzing satisfaction measures covering both performance and improvement of care over a twelve-month period
“Identifying the top-performers in the home health industry is our way of recognizing HHAs that are dedicated to providing high quality care in a patient-centric approach,” Bill Bassett, Deyta’s vice president of Home Health, said in a news release.
Rankings were compiled from the HHCAHPS survey results of over 1,800 home health agencies form April 2011 to March 2012.
Two domains of performance were used in the calculations covering the nineteen questions that comprise the five publicly reported measure on Home Health Compare.