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Since 2005, Sefton has worked with the Senior Health Insurance Program (SHIP) through Morris Hospital and Healthcare Centers to guide seniors on which insurance plans to choose to supplement their Medicaid insurance. Sefton said he can save seniors anywhere from tens of dollars to hundreds of dollars by going through different plans that suit the patient.
“He goes above and beyond the normal expectations by going on house calls and he comes in on weekends, evenings and odd hours. He’s accessible for people,” said Karen Nowosielski, Manager of Volunteer Services, Morris Hospital and Healthcare Centers.
Nowosielski said this position took 600 hours of Sefton’s time last year, in addition to eight days he spent training to learn the year’s insurance laws, which change year to year. The SHIP program runs through the Illinois Department on Aging and Sefton has be to aware of the new insurance programs as well as patient plans.
“He and other counselors need to work with patients when they have changes in financial status, they have to navigate that information and explain plans which allow the patient to make an educated pick for a plan for them,” Nowosielski said.