Beginning Jan. 13, everyone coming to Morris Hospital for outpatient services will use the main entrance off High Street, the same entrance that is used to visit hospitalized patients. Outpatient services includes all diagnostic imaging testing, lab, cardiology services and infusion therapy, as well as outpatient surgery. This is a permanent change; there will no longer be a separate outpatient entrance.
The change is one of the outcomes of the hospital’s three-year, $33.5 million modernization project that will result in a new emergency department and women’s imaging center in February. The hospital’s new infusion therapy center and outpatient lab are opening for patient services on Jan. 13, the same day all outpatient traffic will begin entering the building on the east side of the campus. Future phases of the project include renovation of the imaging services and cardiac diagnostics departments.
“One of the goals of our modernization project is to enhance the patient experience by simplifying processes,” explains Tom Dohm, Vice President of Professional Services. “We know that today, many of our guests and visitors coming in for outpatient services enter the building through the main entrance, and then they have to find their way across the building to our registration area. That doesn’t necessarily get their visit off to the best start.”
“Effective Jan. 13 — with the exception of emergency patients — everyone coming to Morris Hospital will park in the main lot off High Street and use the main entrance, whether they’re coming for a test or procedure, picking up medical records, paying a bill, or visiting a patient.”
The hospital will continue to have a dedicated emergency entrance, which is currently located on the west side of the building off Lisbon Street. However, when the new emergency department opens in February, the emergency entrance will also move to the east side of the building, to the immediate north of the main entrance. Like today, the emergency entrance will be clearly identified with signage.
In preparation for the change in traffic patterns, Morris Hospital has extended its main entrance parking lot all the way to Liberty Street. Additional handicap parking spaces have also been added to the east side of the hospital campus. The circle drive at the main entrance will continue to be available for drop offs and pick-ups.
“While we recognize that this is going to be a big change for everyone, we’re very excited about the enhancements that are coming for our patients,” says Dohm. “Most importantly at this time, we want to encourage everyone to pay attention to the directional signage on our campus. If you’re here for emergency services, be sure to follow the signs that point to emergency. For everything else, follow the signs that lead to parking and main entrance, and our staff will be waiting to greet you when you come inside.”
The community will have the opportunity to see the renovations during an open house scheduled for Sunday, Jan. 12, from 2-4 p.m. For more information on the open house, visit morrishospital.org/buildingourfuture.